Having opened on March 20, 2012, Highland Park Emergency Center has already become the go-to emergency care provider for many Dallas residents. Unlike typical emergency rooms, we offer zero-wait care to every patient and unlike urgent care centers, we are able to provide life-saving care when you experience a medical emergency.
At Highland Park Emergency Center, you can rest well knowing that you are in capable hands. All of our physicians are board certified in Emergency Medicine and have accrued years of experience in major trauma centers and busy emergency rooms. Our nurses are also welled trained and bring experience in emergency room and intensive care nursing to our center. Beyond accurate care, we also focus on creating the best experience possible by running tests quickly and taking care of you as swiftly and comfortably as possible all within a modern and relaxing environment.
Our goal is to provide Dallas residents with fast, compassionate, and quality emergency care. We hope you never need to use us, but if you find yourself facing an emergency health scare or injury, give us a call at (214) 396-4550.
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- on Yelp
The "suburbian ER" is a newer model in emergency care. Sure, they don't take government insurance, but they DO take private insurance which (hopefully) most of us Yelpers have. Recognize, as Mark B. found out the hard way, that this is not a minute clinic but a bonafide stand-alone EMERGENGY ROOM. Therefore, you WILL be charged your ER visit co-pay to be seen here... This info is usually on your insurance card and usually is around $75-100 (and up) depending on your plan.
It is hard to explain how nice this facility is. It's sort of like the "W Hotel" or "Virgin America" of ERs. It's brand new (and still has a new ER smell... you know from new carpets, new furniture, etc), there is a huge slimline LED TV in the waiting room and in each exam room, modern pendant lighting and leather furniture. The pictures provided on Yelp are accurate. Really appreciated the FREE premium snacks and drinks in the waiting room (Chex Mix, Austin Toasty Crackers, Coke products, pretzels, trail mix, bottled water, etc.).
A major perk of the suburbian ER is they are less busy than other ERs so you are potentially seen much faster. My wife had severe neck pain and we came in at 6:30pm on a Wednesday. We were the only people in there. As soon as she was done with her paperwork (~5-10 mins) we were escorted to a very nice exam room. Nurses were in to do vitals and take history after a couple mins and the ER doc came in 2 minutes after that. We were there a total of about an hour which was appropriate because they wanted to wait to see that my wife was responding to the medication satisfactorily.
My wife and I are both MDs and we found Dr. Butler to be a competent physician with a good bedside manner. He performed the appropriate objective exams. We agreed with his opinion and it was addressed properly and resolved in a satisfactory manner.
Overall, we were VERY impressed by this facility and if we are ever back in the Dallas area again and in need of emergency services we would not hesitate to return. I just wish there was something like this in our town (SF Bay), hint, hint.